Privacy Policy
Effective Date: February, 2023
Last Updated: August, 2024
At Streampixel, operated by Vardhman Infinity Private Limited, we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with global laws, including but not limited to:
- India: Information Technology Act, 2000 (IT Act) and its associated Rules.
- European Union: General Data Protection Regulation (GDPR).
- United States: California Consumer Privacy Act (CCPA) and other federal and state laws.
= Other Jurisdictions: Australia (Privacy Act 1988), Canada (PIPEDA), Brazil (LGPD), UK GDPR, China (PIPL), South Africa (POPIA), Japan (APPI), and Singapore (PDPA).
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Contact Details: Name, email address, phone number, and company information.
- Billing Information: Payment data for subscription and service payments.
- User Communications: Messages, queries, and support requests.
1.2 Technical Information
- Device and Network Data: IP address, device type, operating system, and browser details.
- Service Usage Data: Activity logs, interaction data, and performance metrics.
1.3 Project Data
Unreal Engine builds, applications, and files uploaded for pixel streaming purposes.
2. How We Use Your Data
We use your data for the following purposes:
- To deliver and improve our services.
- To manage billing, payments, and subscriptions.
- To provide customer support and respond to queries.
- To comply with legal obligations and prevent fraud.
3. Legal Compliance
3.1 Indian Laws
- IT Act, 2000: We adhere to reasonable security practices to protect sensitive personal data.
- Data Localization: For Indian users, personal data is stored within India unless otherwise required.
3.2 GDPR (European Union)
Legal Basis: Processing is based on user consent, contract necessity, or legitimate interests.
User Rights:
- Access: Obtain a copy of your personal data.
- Rectification: Correct inaccuracies.
- Erasure: Request deletion of your data.
- Portability: Receive your data in a structured, portable format.
- Objection: Object to data processing in certain cases.
3.3 United States
- CCPA (California): Users can request access to, deletion of, or opt out of data processing.
- COPPA: We do not knowingly collect data from children under 13.
3.4 Other Jurisdictions
- Australia (APPs): We comply with the Australian Privacy Principles for transparency and access.
- Canada (PIPEDA): Users can request access and correction of personal data.
- Brazil (LGPD): We ensure clear consent mechanisms and respect data protection rights.
- UK GDPR: We comply with UKspecific GDPR provisions.
- China (PIPL): We store sensitive personal data within China unless approved for crossborder transfers.
- South Africa (POPIA): We protect personal data and inform users of their rights.
- Japan (APPI): We provide transparency about the purpose of data collection.
- Singapore (PDPA): We allow users to withdraw consent and access their data.
4. Data Sharing
We share your data only in the following cases:
- Service Providers: With thirdparty vendors (e.g., cloud providers, payment processors) under strict agreements.
- Legal Obligations: To comply with applicable laws or respond to lawful requests.
- Consent: When explicitly approved by the user.
5. Data Security
We employ robust security measures, including:
- Encryption: Data is encrypted in transit and at rest.
- Access Controls: Rolebased access to sensitive data.
- Regular Audits: Security protocols are regularly reviewed.
6. International Data Transfers
- We comply with Standard Contractual Clauses (SCCs) for GDPR and other international standards for transferring data across borders.
- Data from Indian users is primarily stored in India.
7. Cookies and Tracking
Our website uses cookies to:
- Enhance user experience.
- Track usage analytics.
- Manage session activity.
Users can manage cookies via their browser settings.
8. Data Breach Notification
In the event of a data breach:
- Indian Users: We report to CERTIn as required by the IT Act.
- EU Users: Supervisory authorities are notified within 72 hours under GDPR.
- Other Jurisdictions: Notifications are made in compliance with local laws.
9. User Rights
All users have the right to:
- Access their personal data.
- Request corrections or deletions.
- Withdraw consent for processing.
- File a complaint with the relevant authority.
10. Children’s Privacy
Our services are not intended for individuals under 16 years of age (or 13 in the US). We do not knowingly collect data from children.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
StreamPixel
Vardhman Infinity Private Limited
Address: LG-3, Vardhman Trade Center, Nehru Place, New Delhi, 111019, India
12. Changes to This Privacy Policy
We reserve the right to update this policy to reflect legal or operational changes. Updates will be posted on this page with the revised effective date.
Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
